Cultural Intelligence

Up to 70% of all international business ventures fail because of culture differences. Additionally, 40% of managers given overseas assignments end them early because of personal or family issues related to culture. However, culturally diverse teams skilled in cultural intelligence can outperform homogenous teams by up to 40% in expansion into global markets, service to culturally diverse customers, and diversity of ideas.

Cultural Intelligence (CQ) picks up where emotional intelligence (EQ) leaves off. While your EQ predicts your success with working with people from your culture, your cultural intelligence predicts your success working with people from different cultural backgrounds – an inevitable reality for all of us over the next decades. BTS is certified by the Cultural Intelligence Center, Grand Rapids, MI

Courses

3.1 Leading with Cultural Intelligence
3.2 Cross-Cultural Adaptation Skills
3.3 Not Just Tourists: Developing a Multicultural Mindset at Work